Frequently Asked Questions
- Students are not able to hear sound or see the video presented during some Star assessments.
- Why are all of my grade 1 students in the highest state benchmark category on the Screening Report?
- Students are experiencing Network Connection errors when using Star programs on wireless devices.
- Students are experiencing blank or white screens when using Star programs on Chromebooks.
- Students that tested at the beginning of the year either do not have an SGP or their first test was not used to update their SGP.
- Students are not able to see the entire test question when Star testing on some computers/devices.
- Are we able to create a shortcut or app to access our Renaissance website on a Chromebook?