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Email TopicFrequently Asked Questions
How Do I Log In to the Software?
See Logging In.
How Do I Add My Classes, Teachers, and Students?
How Many Classes Can a Student Be In?
Star Phonics only allows students to be in 1 class at a time.
Note: Multiple teachers can be assigned to the same class in Renaissance software, which will grant them access to that class in Star Phonics.
How Many Schools Can a Star Phonics Teacher or Staff Member Be Assigned To?
Teachers, School Administrators, and other staff who use Star Phonics can only be assigned to one school in your Renaissance software because they can only access one school in Star Phonics. Those who are assigned to multiple schools in Renaissance software will only be able to access one of those schools in Star Phonics. District Administrators can be assigned to more than one school and can see those schools in Star Phonics.
What Roles Do Renaissance Users Have in Star Phonics?
Star Phonics receives its users, schools, classes, and class rosters from Renaissance software. These are the roles that each type of user has in Star Phonics:
- District Level Administrators and District Staff in Renaissance software are District Administrators in Star Phonics.
- School Administrators and School Staff in Renaissance software are Specialists in Star Phonics.
- Teachers in Renaissance software are teachers in Star Phonics.
- Students in Renaissance software are students in Star Phonics.
Renaissance users who are District Dashboard Owners do not have access to Star Phonics.
What Can Each Type of Star Phonics User Do?
District Administrators:
- See all levels of a report (district, grade at a school, class, and student).
- Assess any student in the district.
- Change assessment windows.
- Export student screening data to a spreadsheet file for either the district or a school.
Specialists:
- See all levels of a report (district, grade at a school, class, and student).
- Assess any student in their school.
Teachers:
- See reports for their grade level in their school, but not other grade levels or other schools.
- See reports for their class and students in their class (not other classes or students).
- Assess and see results for students in their class.
Do User Permissions Set in Renaissance Software Apply to Star Phonics?
No. User permission changes made in Renaissance Manage Apps and Users do not apply to Star Phonics. Star Phonics permissions are based on the user's role as described above (District Administrator, Specialist, or Teacher).
Can a Screener Assessment Be Reset?
Screener assessments cannot be reset or deleted from personnel accounts; however, you can retest the student, and the second test will be the one shown on reports. You can also request that the Star Phonics Support team delete the assessment.
Can I Change an "Off-Cycle" Assessment to a Screener or Diagnostic Assessment?
For a completed assessment, the assessment type cannot be changed. However, you can start the correct assessment type and complete it using the answers and notes from the incorrect assessment without requiring the student to complete the assessment again. Once the correct assessment is complete, you can request that the Star Phonics Support team delete the incorrect assessment.
Is a .CSV Report Available?
Administrators can export screening data to a .CSV/Excel file. Diagnostic data cannot be exported at this time.
Troubleshooting
A Student's Test Won't Start
Make sure the student selects Enter before the teacher selects Begin Test. Otherwise, the test won't begin.
A Student Is Receiving an OTP Error (Using Premium Edition)
An OTP error means that your student device is not on the correct site. Make sure your student device is logged in to your Renaissance site.